1. About these terms

These Terms of Use govern access to plinth.ae and any product demonstration, design-partner programme, pilot, or early-access service provided by Plinth Technologies LLC-FZ, registered in Meydan Free Zone, Dubai, United Arab Emirates.

By using the website or requesting access, you agree to these terms. If you use Plinth for an organisation, you confirm that you have authority to act for that organisation. Separate written pilot, subscription, order, data-processing, or service terms prevail where they conflict with these website terms.

2. Plinth products

Plinth develops AI-enabled software for the real estate sector. Current and planned products include sales and lead intelligence, listing knowledge, workflow visibility, and escrow audit readiness.

Product descriptions, screenshots, prototypes, roadmaps, status labels, and demonstrations are illustrative. Features may be limited, changed, postponed, or discontinued as products develop. A roadmap is not a commitment to deliver a feature or release by a particular date.

3. Pilots, access, and customer agreements

Design-partner and founding-pilot access is subject to qualification, availability, agreed scope, technical feasibility, and any separate commercial terms. We may accept or decline a request at our discretion.

You are responsible for authorised users, account credentials, the accuracy and legality of information supplied, obtaining necessary notices and permissions, and ensuring that your use of Plinth complies with your organisation's obligations.

4. AI outputs and human review

AI-generated summaries, classifications, drafts, recommendations, and extracted information may be incomplete or inaccurate. They are assistance tools and must be reviewed by a suitably qualified person before use or reliance.

Plinth does not provide legal, regulatory, audit, accounting, investment, valuation, or financial advice. Escrow and RERA-related products do not replace an appointed auditor, trustee, legal adviser, finance professional, DLD requirement, or RERA requirement.

5. Third-party services and integrations

Plinth may connect with third-party channels, CRMs, communication platforms, meeting tools, AI providers, and other services. Their availability, permissions, review requirements, data practices, changes, and outages are outside our control and governed by their own terms. You must maintain valid rights and accounts for integrations you request.

6. Acceptable use

You must not use Plinth to break the law, infringe rights, send unlawful or unsolicited communications, mislead customers, process data without authority, introduce malicious code, probe or bypass security, disrupt the service, reverse engineer protected parts of the service, scrape it at scale, or access another customer's information.

We may restrict or suspend access where reasonably necessary to protect users, data, the service, third parties, or legal compliance.

7. Data, confidentiality, and feedback

You retain ownership of content and data you provide. You grant Plinth the limited rights needed to host, process, transmit, and display that content to provide, secure, support, and improve the agreed service. You confirm that you have the rights and permissions required to provide it.

Each party must protect non-public information received from the other and use it only for the relevant relationship, except where disclosure is authorised or required by law. If you provide suggestions or feedback, Plinth may use them without restriction or payment, without identifying you publicly unless agreed.

8. Intellectual property

Plinth and its licensors own the website, software, product designs, documentation, brand, and related intellectual property, excluding customer-owned data and materials. No rights are granted except the limited right to use the website and any service access expressly provided to you.

9. Availability and warranties

The website, demonstrations, pilots, and early-access services are provided on an "as available" basis. To the fullest extent permitted by law, we do not promise uninterrupted availability, error-free operation, compatibility with every third-party service, or that AI outputs or compliance workflows will be complete or suitable for a particular purpose.

10. Liability

Nothing in these terms excludes liability that cannot lawfully be excluded. To the fullest extent permitted by law, Plinth is not liable under these website terms for indirect, incidental, special, punitive, or consequential loss; lost profits, revenue, opportunity, goodwill, or data; or losses caused by third-party services, unauthorised instructions, or reliance on unreviewed AI output.

Any liability relating to a paid pilot or service is governed by the applicable written customer agreement. For free website use where no separate agreement applies, Plinth's aggregate liability is limited to AED 500.

11. Suspension and termination

You may stop using the website at any time. We may suspend or terminate access for breach, security risk, legal requirement, non-payment under an applicable agreement, or discontinuation of an early product. Terms intended to survive, including intellectual property, confidentiality, disclaimers, and liability provisions, remain effective.

12. Governing law and disputes

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Subject to any different written customer agreement and any mandatory law, the courts of Dubai have exclusive jurisdiction.

13. Changes and contact

We may update these terms as our products and legal obligations change. Updated terms apply from the date shown on this page. Material changes affecting an active paid service will be handled under the applicable customer agreement.

Questions about these terms can be sent to jsahu@plinth.ae.

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