01
Lead qualification
Understand intent, urgency and fit before routing opportunities to the right seller.
Attention directed to the best opportunities
REVENUE AND CUSTOMER EXPERIENCE
Give every customer moment the right next move.
Plinth builds customer intelligence that understands demand, prepares action and keeps the operating record current across every channel.
Explore the possibilitiesSales and customer operations intelligence
SIGNAL DETECTED
A valuable customer is showing cancellation intent after a delayed delivery.
Renewal risk
Product enquiry
Delivery complaint
DESIGNED VALUE
One decision layer across every channel
WHAT PLINTH CAN BUILD
Systems shaped around the work.
These are starting points. We choose the first build by examining value, feasibility, risk and the evidence available inside your business.
02
Sales follow-up
Prepare relevant follow-up from the full account history and current commercial context.
Consistent momentum without busywork
03
Service resolution
Resolve routine requests and prepare complex cases with policy and customer context.
Faster answers with fewer handoffs
04
Retention intelligence
Detect risk early and recommend the intervention most likely to protect the relationship.
Proactive retention at the right moment
05
Account planning
Surface whitespace, stakeholders, commitments and risks across the complete relationship.
A clearer route to account growth
06
Voice of customer
Turn calls, messages and feedback into themes, evidence and operating priorities.
Customer insight that changes decisions
A WORKING EXAMPLE
From live signal to a responsible next move.
The interface changes by sector. The operating principle stays the same: understand the situation, use trusted context and keep a person in control of consequential decisions.
Live decision workspace
Sales and customer operations
PLINTH INTELLIGENCE
The account is valuable, eligible for a revised plan and likely to stay if contacted today.
RECOMMENDED ACTION
Prepare the retention offer and assign it to the account owner.
CONTEXT USED
Conversation history
Account value
Retention policy
Human approval retained
HOW WE START
Prove one valuable workflow first.
Understand
Trace the work, systems and constraints with the people who know them.
Build
Put a focused working system into real users' hands.
Measure
Decide what to scale using quality, speed, adoption and business value.
EXPLORE OTHER SECTORS
Different work. The same discipline.
START WITH YOUR REAL WORKFLOW